Privacy policy & Cookie policy
Safeguarding privacy is one of our core objectives and we ensure that all the personal data that you share with us is handled properly. In this policy, we would like to explain how we handle your personal data. If, after reading this Privacy policy you still have questions, send us an email to privacy[at]anove.ai or contact us via our chatbot. We will be happy to answer your questions.
May 25, 2023 - Version 1.0
Who are we?
The website that you are visiting is owned by Anove international B.V. ("we", "us", "our company"). We are controller for all the personal information that is collected on this website unless stated otherwise.Anove international B.V. is a company registered under the Dutch Chamber of Commerce (KvK) under the number (90324773), located in Utrecht, Netherlands. We also have an office in Lyon, France. Anove provides tailor-made consulting services to companies in the field of Information Security and Privacy Management at the operational, managerial and strategic levels. Anove also commercializes the Acure technology, a Management system allowing companies to manage efficiently their Privacy program and Information Security.
What cookies do we use?
To help us monitor visitors and interest to our application and services, we make use of cookies. You can find below the list of cookies that we use:
If you are a visitor on our website
If you are a visitor on our website, we do not collect personal data. However, we monitor visitors access to our website via the use of anonymized tracker.
- Your operating system
- The page you visited before landing on our website
- The page or pages you visited on our website
- The time and date you accessed our website
Webflow does not have access to this data but may collect information on their own before your arrival on our website. To know more, you can consult Webflow Global Privacy policy or the Webflow EU and Swiss Privacy policy.
All data mentionned above is collected through an Anove-owned Matomo server.
We use a 3rd party tool to develop and host our website: webflow.io.
We have a legitimate interest in processing this data in order ensure the security of our website and display public information about our activities and services in the best possible manner.
After 90 days, all data is aggregated and raw data is deleted. Aggregated data will combine all visitor's behaviour into a trend.
After 36 months, all aggregated data is deleted. We keep aggregated data for 36 months in order to compare website behaviour and analytics with the previous years.
We keep the logs of an anonymous visit for 90 days in order to allow our Team to perform analytics and have enough data.
If you fill in a form on our website or send us an email
When you send us an email,use our contact form we use your da to be able to keep the conversation ongoing.
- Your email address
- Your name and contact details
- The time and date your message was sent
- Other personal information that you may share with us in your message.
Important: Only disclose personal data that you think is necessary. This helps us in ensuring the protection of your rights.
We use a 3rd party tool to develop and host our website: webflow.io. Therefore, Webflow acts a processor.
All forms are initially stored in Webflow and uploaded to our internal CMS for managing communications.
All emails go directly to our Anove mailboxes. These mailbox may be accessed by multiple Anove employees whose position are relevant for public relations. Email are never accessed by external parties.
We have a legitimate interest in collecting and process your data to answer your request and to be able to keep the conversation ongoing.
We keep the information as long as it is necessary to handle your request for information and maintain contact with you.
Your data may be deleted at your request. To request so, send an email to privacy[at]anove.agency and precise your request.
If you use our Anove™ Technology
When a company ("Customer") subscribes to Anove™ Technology, the processing of personal data is covered by the Data processing agreement attached to the Software license agreement. The Customer's employees data will be
Customer Account Data including the Customer's business point of contact:
- Email address
- Name and contact details
- Phone number
- Company's billing information
We use a 3rd party tool to process all payment information: Odoo.
Anove processes Customer Account Data and Customer Personal Information for the purpose of providing the Service described in the Agreement. Customer determines the specific processing activities using the Service are within the but these activities are anticipated to include receiving, storing, displaying, and erasing Personal Information.
We keep the information as long as it is necessary to handle your request for information and maintain contact with you.
The business point of contact personal data will be kept for records purposes up to 3 years after the end of the Agreement in order to information our Customers with further developments and potential sales events.
Your rights
You have the rights to your Personal Information that are described below. You can exercise your rights by contacting us Privacy[at]anove.agency so that we may consider your request under applicable law. When we receive an individual rights request via email, we may take steps to verify your identity before complying with the request to protect your privacy and security.
Right to access (Article 15 of GDPR)
You may request whether your personal data is being processed, the purpose of its processing, the recipients to whom your personal is being disclosed.
Right to rectification (Article 16 of GDPR)
You may request the rectification of your information, for example in case of a misspelling or a change of name. We may request additional information to confirm your identity.
Right to erasure (Article 17 of GDPR)
You may request the deletion of your information at any time. Such request may result in our impossibility to complete our agreed services. In the event of an incomplete delivery of a service resulting from the exercise of this right, no reimbursement can be claimed.
Right to restriction of processing (Article 18 of GDPR)
You may request that we restrict the processing of your personal data, for example, that we do not share with specific third parties or do not use certain tools. However, this may impact the quality and the delivery of our services.
Right to data portability (Article 20 of GDPR)
You may request to receive your personal data, in a structured, commonly user and machine-readable format.
In order to exercise your rights, you may contact us via postal mail to the aforementioned address or you may send us an email to privacy[at]anove.agency
We will review each individual request, and, should we conclude that the rights invoked do not apply, we will specify our reasons for such an assessment in writing. We may require additional proof of identity to minimize the risk of abuse of the rights.
If you think that your rights have been compromised, you have the right to issue a formal complaint with the relevant supervisory authority in the Netherlands: Autoriteitspersoongegevens. In addition to the named Dutch authorities, you may also contact the regulators in the Netherlands or in any other EU member state where you reside or work.
